10 discovery questions for new leads
Discovery means different things to different independent business owners. For one, it could be the process where a prospect qualifies themselves through a well-thought-out contact form on your website. For another, it might mean scheduling a phone call to ensure your offerings will best meet the prospective client’s needs.
Either way, response time is key. According to a study by Hubspot, 82% of leads expect a response within 10 minutes of inquiry. That means, no matter what your lead collection process is, the pressure is on!
By streamlining your lead response method, you’ll alleviate the stress of missing that optimal 10-minute window. The best way we’ve found to mitigate missing the sweet spot is with automated lead responses.
Whatever your understanding of the discovery phase, one thing holds true for all independent business owners. This is the phase that makes or breaks a prospect’s interest and helps them make a purchase decision. It also gives you enough information to understand your prospects and what they need.